FAQ'S

You can use Order Number, Email, Tracking Number to track your order in our page TRACK ORDER,
and you can also ask us by email at: thedressfeel@gmail.com

Our products are delivered separately according to your order. If, for example, it contains goods from two different warehouses, then there will be two deliveries. The rest of the order will probably arrive soon.

We are sorry to hear that. Simply send a photo of the damaged item to the email address: support@thedressfeel.com, and we will send you a similar replacement item as soon as possible.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.
It usually take 2-5 business days to clear your refund. Depending on your financial institution, the refund amount may take up to 10 business days to post to your account. For more detail, please check our Refund Policy